{"id":9630,"date":"2025-12-05T10:55:19","date_gmt":"2025-12-05T10:55:19","guid":{"rendered":"https:\/\/esteticaeyecos.com\/politica-de-cancelacion-modificacion-y-devoluciones\/"},"modified":"2026-03-09T11:22:35","modified_gmt":"2026-03-09T11:22:35","slug":"cancellation-rescheduling-and-refund-policy","status":"publish","type":"page","link":"https:\/\/esteticaeyecos.com\/en\/cancellation-rescheduling-and-refund-policy\/","title":{"rendered":"Cancellation, Rescheduling and Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9630\" class=\"elementor elementor-9630 elementor-9622\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dafbba0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dafbba0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-381813c\" data-id=\"381813c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4d158ec elementor-widget elementor-widget-text-editor\" data-id=\"4d158ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>By booking an appointment \u2014 whether in person, by phone, via WhatsApp, or through any online platform \u2014 the client expressly accepts the terms of this Policy. If the client is unable to attend, they must notify the clinic at least 48 hours in advance. Cancellations or modifications made with more than 48 hours\u2019 notice may be rescheduled to another available date, but will not qualify for any type of monetary refund under any circumstances. Cancellations or modifications made with less than 48 hours\u2019 notice, as well as failure to attend the appointment without prior notice, will result in the full loss of the amount paid, with no right to rescheduling and no refund.<\/p><p>Prepaid treatments, packages, and vouchers are strictly non-refundable, personal, and non-transferable, with a standard validity of 6 months unless otherwise stated.<\/p><p>The clinic reserves the right to modify or cancel appointments for technical, medical, organisational, or safety reasons, including equipment breakdowns, maintenance, or servicing. In such cases, the appointment will be rescheduled to the earliest available date, or a voucher of equal value valid for 6 months will be provided. No monetary refund will be offered, as these circumstances do not prevent the correct future delivery of the treatment, but only require a change of date.<\/p><p>This Policy is permanently available on our website, at reception, and in the confirmation messages sent to clients.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>By booking an appointment \u2014 whether in person, by phone, via WhatsApp, or through any online platform \u2014 the client expressly accepts the terms of this Policy. If the client is unable to attend, they must notify the clinic at least 48 hours in advance. Cancellations or modifications made with more than 48 hours\u2019 notice [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"yes","_joinchat":[],"footnotes":""},"class_list":["post-9630","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/esteticaeyecos.com\/en\/wp-json\/wp\/v2\/pages\/9630","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/esteticaeyecos.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/esteticaeyecos.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/esteticaeyecos.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/esteticaeyecos.com\/en\/wp-json\/wp\/v2\/comments?post=9630"}],"version-history":[{"count":5,"href":"https:\/\/esteticaeyecos.com\/en\/wp-json\/wp\/v2\/pages\/9630\/revisions"}],"predecessor-version":[{"id":9967,"href":"https:\/\/esteticaeyecos.com\/en\/wp-json\/wp\/v2\/pages\/9630\/revisions\/9967"}],"wp:attachment":[{"href":"https:\/\/esteticaeyecos.com\/en\/wp-json\/wp\/v2\/media?parent=9630"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}